Description:

Create more engaging presentations, more actionable e-mails and more persuasive memos. The need for sharp writing skills in business is greater today than ever before. We’re surrounded by mountains of text on our virtual and actual desktops every day. Learn how to choose the most powerful words and write the most effective documents to give yourself a much needed edge in this self-paced book.

Mastering Spelling, Punctuation, and Usage

Six Tips for Better Spelling

Punctuation Pointers

Part Summary

Sharpening Your Writing Style

Deleting (Unnecessary) Redundancies

Forming Parallel Construction

Recognizing Clichés

Avoiding Sexist Language

Part Summary

Strengthening Your Memos

Using Email Effectively

Ten Tips for a Better Memo

How to Begin

Part Summary

Special Kinds of Business Writing

Conveying Bad News Tactfully

When the News Is Especially Sensitive

Writing Persuasively

Using the Motivated Sequence Outline

Part Summary

Identifying Communication Styles

Writing to Specific Styles

Ten Techniques for Effective Communication

Voluntary Learning Contract

Part Summary